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Top Insider Advice
Each person's career will have opportunities and challenges, but we will guide you how to deal with difficult situations. You'll learn further and attain your goals along your own path if you're more open and accepting.
Career path
CMDB Manager - IT service management
Alstom Transport
Started 03/2016 to PresentCompany
What do you like about your job and the company?
I am responsible for creating the policies and procedures in this capacity in accordance with the Alstom IT vision. The ability to build and construct processes that are more closely related to the business and the increased cross-sectional involvement is the most satisfying aspect of my current role. I am able to improve my skills and apply them in real time - all thanks to the increasing number of Alstom learning platform! I also gained knowledge in people management, which improved both my technical and other skillsets all-around.
Greatest achievements
Implemented Service Level Management Module in Alstom's IT service system. Defined service reporting standard and reporting structure for Alstom group IT. Improved Service Level performance of Vendors via reporting continuous failure triggers ,KPI evaluation & reporting and various inter-partner discussions for timely resolution and achievement of SLAs. Improved visibility of IT services(reduction in P1 incidents etc) for key stake holders using regular MIS reporting
Uttam R
Site Managing Director - Nagpur
Top Insider Advice
Success is a subjective concept that can be defined differently by different individuals. However, one thing that is common to succeed is the ability to overcome obstacles and achieve goals. In this context, the mantra for success lies in three words: passion, perseverance, and perspiration. Passion is the driving force. It is the intense desire and enthusiasm for something that fuels efforts towards achieving goals, which keeps one motivated, focused, and committed to goals. It enables to strive to achieve mission, irrespective of the challenges that come in the way. Perseverance is the ability to persist despite setbacks and failures. It is also the ability to stay positive and focused, even when the going gets tough. Failure is an essential part of the journey towards success and the willingness to learn from mistakes requires mental and emotional strength. Perspiration is endeavor that goes into achieving success. Success is not an overnight phenomenon, but the result of dedication, discipline and focus. In summary, it is the inclination to sweat it out to reach goals. In conclusion, passion, perseverance, and perspiration are the three key ingredients for success and all three are required in equal measure. Passion provides the motivation, perseverance ensures resilience, and perspiration is the propellant that drives.
Yanzhen Y
Project Manager
Top Insider Advice
We are always facing many challenges at work, some of them are easy, some of them are difficult. The difficult challenge requires us putting more energy and effort in many aspects. We need to ask for cooperation from different teams in different functions, various locations and even different businesses. We need to break a complex challenge into small cases and solve the issue, one by one and step by step. We need to adjust the plans from time to time, find the most important and urgent task, leading the way to the ultimate target. We need to motivate the whole team especially in most difficult situations. We need to be patient, be diligent, be resourceful, be positive and stick to the true value. With all these small pieces done, everyone will definitely grow to a new level.
