Insider profil
Keen to receive questions about
Top Insider Advice
Each person's career will have opportunities and challenges, but we will guide you how to deal with difficult situations. You'll learn further and attain your goals along your own path if you're more open and accepting.
Career path
CMDB Manager - IT service management
Alstom APAC
Started 03/2016 to PresentCompany
What do you like about your job and the company?
I am responsible for creating the policies and procedures in this capacity in accordance with the Alstom IT vision. The ability to build and construct processes that are more closely related to the business and the increased cross-sectional involvement is the most satisfying aspect of my current role. I am able to improve my skills and apply them in real time - all thanks to the increasing number of Alstom learning platform! I also gained knowledge in people management, which improved both my technical and other skillsets all-around.
Greatest achievements
Implemented Service Level Management Module in Alstom's IT service system. Defined service reporting standard and reporting structure for Alstom group IT. Improved Service Level performance of Vendors via reporting continuous failure triggers ,KPI evaluation & reporting and various inter-partner discussions for timely resolution and achievement of SLAs. Improved visibility of IT services(reduction in P1 incidents etc) for key stake holders using regular MIS reporting
Rajatha A
Employee Relations Manager
Top Insider Advice
It is very important to be your authentic self.
Warut T
Project Engineering Manager
Top Insider Advice
When it comes to building a successful career, there are many things you can do to increase your chances of success. Two key pieces of advice that can help you in any career are to be visible to the company and to know what you're doing. Being visible to the company means more than just showing up to work every day. It means taking an active role in the organization and making sure that people know who you are and what you're capable of. This can involve volunteering for projects and assignments, attending company events and meetings, and seeking out opportunities to connect with coworkers and managers. By being visible, you increase your chances of being considered for new opportunities and promotions. Another important aspect of building a successful career is to know what you're doing. This means having a clear understanding of your job responsibilities, the company's goals and objectives, and how your work fits into the bigger picture. It also means taking the time to learn and develop your skills and expertise, so that you can be confident and effective in your role. By knowing what you're doing, you increase your value to the company and become more likely to be considered for advancement opportunities. To be successful in your career, it's also important to take ownership of your own professional development. This means seeking out opportunities to learn and grow, whether through training programs, online courses, or mentorship opportunities. By investing in yourself, you can become more knowledgeable and skilled, which will increase your value to the company and make you a more competitive candidate for promotions and new opportunities. In summary, if you want to build a successful career, it's important to be visible to the company and to know what you're doing. By taking an active role in the organization, developing your skills and expertise, and investing in your own professional development, you can increase your value to the company and become a more competitive candidate for advancement opportunities.
